Installation (Australian Capital Cities Only)
Product Description
Add to cart if you need professional installation. Only available in: Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart and Darwin.
Important Installation Note
We strongly recommend sending photos of your door to confirm compatibility before purchasing. If a purchase is made without providing photos for review, Vault cannot be held responsible if the selected lock is incompatible with your current door.
Vault smart locks are not suitable for fire-rated doors, such as apartment entry doors. For these applications, we recommend using the Vault Arena or Vault Pulse access control system in combination with a fire-rated electric striker.
Add-on products
Installation (Australian Capital Cities Only)
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Product details
Shipping information
Free standard shipping applies to Australian orders over $200, with other shipping costs calculated at checkout. Orders are processed within 1–2 business days (excluding weekends and public holidays) and shipped via tracked Australia Post or an equivalent courier. Delivery typically takes 2–5 business days for metro areas and 3–7 business days for regional areas. Tracking details are provided once your order is dispatched. Customers must ensure delivery details are correct, and any damaged, missing, or lost items should be reported within 7 days so we can assist in line with our policies. Please see Vault’s Shipping Policy for further details.
The Vault App – Total Control at Your Fingertips
Take control of your home, rental, or commercial property anytime, anywhere. The Vault App puts powerful smart lock management directly in your pocket, giving you security, convenience, and peace of mind. Whether you’re a homeowner, property manager, developer, or building manager, the Vault App simplifies access control while keeping your space safe.
Key Features
- Remote Lock & Unlock: Control all your Vault smart locks from anywhere with our G5 Gateway.
- Temporary Access Codes: Create one-time or time-limited codes for guests, cleaners, or contractors.
- User Management: Add, edit, or remove users with instant effect.
- Access Logs: View detailed entry history to see who entered, when, and how. Get this information in real time using our G5 Gateway.
- Tamper Alerts: Receive tamper alerts if someone attempts an unauthorised entry.
- Smart Home Integration: Works seamlessly with Google Home, and Alexa.
- Multi-Property Control: Manage multiple homes, rentals, or commercial sites from one account.
- Customised Settings: Adjust lock behaviour, notifications, and access preferences to suit your lifestyle.
Download the Vault App and experience complete digital lock control, combining security, convenience, and modern design in one intuitive interface.
Main features
Multiple Access Options:
Fingerprint, PIN, app, 3D facial recognition, or backup key.
Real-Time Alerts:
Stay informed with instant notifications using the Vault G5 Gateway
Durable Build:
Weather-resistant and tested for everyday use.
Modern Design:
Sleek finishes that elevate the look of any door.
Future-Proof:
Regular software updates that keep you secure.
Remote Access Available:
Lock and unlock your door from anywhere, and grant temporary access to family, friends, or guests using the Vault G5 Gateway
FAQs
Please read our FAQs page to find out more.
Which Vault smart lock is right for my door?
The best lock depends on your door type (hinged, sliding, glass, or gate) and existing mechanism (tubular latch, mortice, or electric striker). We recommend uploading photos of your door on our “Choosing the Right Lock” page for personalised advice before purchasing.
Are Vault smart locks waterproof?
Each model has a specific IP rating that indicates its level of weather resistance. Locks with IP65–IP67 ratings are suitable for outdoor use, while others are designed for indoor or sheltered areas. You can find the IP rating for each lock on its product page.
What access methods do Vault locks support?
Depending on the model, you can unlock using fingerprint, PIN code, RFID card, Bluetooth, facial recognition, or the Vault app. All models include a physical key for backup, and most support Wi-Fi and voice control through the Vault G5 Gateway.
Can Vault locks be installed on existing doors?
Yes, most Vault locks are compatible with standard Australian door sizes. In many cases, they can replace your current lock using existing holes. Some doors may require minor modifications, which are outlined in the installation guide for each product.
How long do the batteries last?
Battery life depends on the model and usage. Most Vault locks last 6–12 months on a full charge or set of batteries, with low-battery alerts in both the lock and Vault app. All locks also include emergency USB-C power options and a physical key override.
What’s the difference between digital smart locks, access control, and a Wifi Gateway?
- Digital Smart Locks are standalone electronic locks that replace traditional key systems. They offer multiple access options - such as fingerprint, PIN code, RFID card, or mobile app - and are ideal for individual doors in homes or offices.
- Access Control Systems (like the Vault Arena or Pulse) are designed for managing multiple doors or users, typically in apartments, offices, or commercial buildings. They integrate with electric strikers to automate entry and provide centralised access management.
- The Vault Gateway (G5) is a Wi-Fi bridge that connects your smart locks to the internet, unlocking full remote functionality. With it, you can lock or unlock doors from anywhere, view real-time access logs, and integrate your system with Alexa or Google Home for voice control and automation. We recommend pairing your Vault smart lock with the G5 Gateway for best usage experience.
Do Vault smart locks integrate with smart home systems?
Yes. When paired with the Vault G5 Gateway, all compatible locks integrate seamlessly with Google Home and Amazon Alexa, allowing you to lock, unlock, and check status using voice commands or automations.
What’s included with each Vault lock?
Each lock includes a digital manual, backup physical key, installation template, RFID cards, mounting hardware, and all required components. Specific inclusions are listed on each product page under “Inclusions.”
Can I control multiple locks from the same Vault app?
Yes. The Vault app allows you to manage multiple locks, properties, or users from a single dashboard - ideal for property managers, businesses, or smart-home enthusiasts.
Are Vault locks compliant with Australian standards?
Yes. Vault locks are designed and tested for Australian conditions, meeting local security, durability, and electrical safety standards.