Product details

Inclusions

Digital Manual, backup physical key, installation template,
RFID fobs x2, mortice, lithium battery

Product Specifications

Dimensions: Width 70mm x Height 350mm x Depth 71mm

Recommended Clearance: 72mm

IP55 weather rated: (external side only) Protected against limited dust ingress and low-pressure water jets from any direction - durable enough for everyday outdoor use and harsh weather conditions.

Shipping information

Free standard shipping applies to Australian orders over $200, with other shipping costs calculated at checkout. Orders are processed within 1–2 business days (excluding weekends and public holidays) and shipped via tracked Australia Post or an equivalent courier. Delivery typically takes 2–5 business days for metro areas and 3–7 business days for regional areas. Tracking details are provided once your order is dispatched. Customers must ensure delivery details are correct, and any damaged, missing, or lost items should be reported within 7 days so we can assist in line with our policies. Please see Vault’s Shipping Policy for further details.

User Manual

The Vault App – Total Control at Your Fingertips

Take control of your home, rental, or commercial property anytime, anywhere. The Vault App puts powerful smart lock management directly in your pocket, giving you security, convenience, and peace of mind. Whether you’re a homeowner, property manager, developer, or building manager, the Vault App simplifies access control while keeping your space safe.

Key Features

  • Remote Lock & Unlock: Control all your Vault smart locks from anywhere. 
  • Temporary Access Codes: Create one-time or time-limited codes for guests, cleaners, or contractors.
  • User Management: Add, edit, or remove users with instant effect.
  • Access Logs: View detailed entry history to see who entered, when, and how. Get this information in real time. 
  • Tamper Alerts: Receive tamper alerts if someone attempts an unauthorised entry.
  • Smart Home Integration: Works seamlessly with Google Home, and Alexa.
  • Multi-Property Control: Manage multiple homes, rentals, or commercial sites from one account.
  • Customised Settings: Adjust lock behaviour, notifications, and access preferences to suit your lifestyle.

Download the Vault App and experience complete digital lock control, combining security, convenience, and modern design in one intuitive interface.

Main features

Multiple Access Options:

Fingerprint, PIN, app, 3D facial recognition, or backup key.

Real-Time Alerts:

Stay informed with instant notifications in the app.

Durable Build:

Weather-resistant and tested for everyday use.

Built in wifi:

Wifi connected in the lock, so you don't need the G5 Gateway to connect to the app, Google home or Alexa.

Future-Proof:

Regular software updates that keep you secure.

Remote Access Available:

Lock and unlock your door from anywhere, and grant temporary access to family, friends, or guests.

FAQs

Please read our FAQs page to find out more.

Which Vault smart lock is right for my door?

The best lock depends on your door type (hinged, sliding, glass, or gate) and existing mechanism (tubular latch, mortice, or electric striker). We recommend uploading photos of your door on our “Choosing the Right Lock” page for personalised advice before purchasing.

Why doesn't the battery in this lock last as long as a lock without a camera?

A standard lock sits in low power sleep mode most of the time. A Wi-Fi camera lock can't do that. Even when nobody's at the door, parts of the system stay on standby so you can pull up the live view whenever you want. That means the Wi-Fi connection has to stay live and the camera can't fully power down.

Think of it like a phone with the screen locked. The screen's off but background apps are still running and using power.

Occasionally a software or network fault stops the camera from settling into standby properly, which drains the battery faster than it should.

Signal quality makes a big difference. If the Wi-Fi at the door is weak or the router connection drops out, the lock keeps searching and reconnecting, and that uses a lot more power. Same idea as a phone in a low reception area chewing through battery while it hunts for signal.

What access methods do Vault locks support?

Depending on the model, you can unlock using fingerprint, PIN code, RFID card, Bluetooth, facial recognition, or the Vault app. All models include a physical key for backup, and most support Wi-Fi and voice control through the Vault G5 Gateway.

What charging frequency should you expect?

For a fully automatic lock with a built in Wi-Fi camera and intercom, charging every 20 to 60 days is normal, depending on usage and network conditions.

This is just how current Wi-Fi camera tech works. Unlike a standard lock, these units need an ongoing connection for live view and intercom to function.

If the battery's dying completely within a few days, that's not normal, it usually points to a poor or unstable network.

How to get the most out of your batteries
  1. Connect the lock to a 2.4GHz Wi-Fi network.
  2. Keep the router or access point close enough to the door for a strong, stable signal.
  3. Avoid spots where the lock is constantly dropping and reconnecting to Wi-Fi.
  4. If you see unusually fast battery drain, check Wi-Fi signal and stability first.

A strong, stable Wi-Fi connection is the biggest factor in getting good battery life out of a camera enabled smart lock.

What’s the difference between digital smart locks, access control, and a Wifi Gateway?
  • Digital Smart Locks are standalone electronic locks that replace traditional key systems. They offer multiple access options - such as fingerprint, PIN code, RFID card, or mobile app - and are ideal for individual doors in homes or offices.
  • Access Control Systems (like the Vault Arena or Pulse) are designed for managing multiple doors or users, typically in apartments, offices, or commercial buildings. They integrate with electric strikers to automate entry and provide centralised access management.
  • The Vault Gateway (G5) is a Wi-Fi bridge that connects your smart locks to the internet, unlocking full remote functionality. With it, you can lock or unlock doors from anywhere, view real-time access logs, and integrate your system with Alexa or Google Home for voice control and automation. We recommend pairing your Vault smart lock with the G5 Gateway for best usage experience (unless your lock has built in wifi - then you don't need a gateway).
Do Vault smart locks integrate with smart home systems?

Yes. If a lock has built in wifi or when paired with the Vault G5 Gateway, all compatible locks integrate seamlessly with Google Home and Amazon Alexa, allowing you to lock, unlock, and check status using voice commands or automations.

What’s included with each Vault lock?

Each lock includes a digital manual, backup physical key, installation template, RFID cards, mounting hardware, and all required components. Specific inclusions are listed on each product page under “Inclusions.”

Can I control multiple locks from the same Vault app?

Yes. The Vault app allows you to manage multiple locks, properties, or users from a single dashboard - ideal for property managers, businesses, or smart-home enthusiasts.

Are Vault locks compliant with Australian standards?

Yes. Vault locks are designed and tested for Australian conditions, meeting local security, durability, and electrical safety standards.

Didn’t find your answer?

Don't hestitate to contact us